Privacy Policy
Purpose
When visiting the websites www.wegroup.ge, www.myredberry.ge, www.mandarina.ge, or www.pair.ge, users are required to review our Privacy Policy. This policy may be updated or amended periodically; therefore, wegroup LLC encourages users to check it regularly.
Any user who voluntarily provides personal information through our website automatically grants wegroup LLC the right to store and process this data.
This policy defines the principles, purposes, and conditions of personal data processing based on the Law of Georgia on Personal Data Protection and the EU General Data Protection Regulation (GDPR).
Definitions
- wegroup LLC ("we") – a company established under the laws of Georgia, identification code 405278284, address: 129 Nutsubidze Street, Tbilisi, Tel: 032 205 0808, Email: [email protected].
- Personal Data – any information relating to an identified or identifiable natural person.
- Data Processing – any operation performed on data, including collection, storage, use, transmission, deletion, or other handling.
- Data Subject – the natural person whose personal data is being processed.
- Consent of the Data Subject – a freely given and clearly expressed will to allow data processing.
- Data Controller – the person or entity determining the purposes and means of data processing.
- Data Processor – a person or entity processing data on our behalf.
- Third Party – any person other than the data subject, controller, or processor.
- Direct Marketing – offering products or services to individuals via phone, email, or other communication means.
Consent
By using our website, the user agrees to the terms defined in this policy and grants us permission to collect, store, and process their data in accordance with applicable legislation.
Legal Basis for Data Processing
- Fulfillment or conclusion of a contract with the user.
- User’s consent.
- Necessity to provide the requested service.
Purposes of Data Processing
- To improve the quality of our services.
- To comply with legal obligations.
- For communication and feedback purposes.
- To introduce new products and updates on the website.
- To conduct marketing activities.
- To ensure security and prevent unlawful use.
User Rights
Users have the right to request information about:
- What data we process;
- The purpose and legal basis of processing;
- The source of the data;
- To whom the data has been disclosed and why;
- To update, modify, or delete their data;
- To suspend data processing;
- To transfer information to another processor.
Users may withdraw their consent for marketing communications at any time.
User Obligations
Users must provide accurate and complete information and update it when necessary.
Courier Partner
For the purpose of product delivery, personal data (name, surname, address, phone number, and order details) is shared with our courier partner Quickshipper. This information is used solely for delivery purposes.
Direct Marketing
For direct marketing purposes, users may provide consent through their personal account by toggling the “Switch On/Off” button. Once consent is withdrawn, marketing messages will cease within 7 business days.
Log Files and Cookies
We use cookies and log files for website functionality and marketing analytics. Users can manage or change their cookie preferences in their browser settings.
Data Collection Methods
- By completing registration forms.
- Through communication channels (phone, email, chat).
- Automatically upon visiting the website.
Types of Data Collected
- Mobile number, email, address, full name, and password.
- We do not have access to banking card details – payments are processed through the bank’s secure page.
Data Retention Period
Data is retained until the user requests deletion or until the service relationship is terminated.
Data Security
We implement all necessary technical and organizational measures to ensure data protection; however, we are not responsible for unlawful actions by third parties.
External Links
The website may contain external links. The privacy policies of such third-party websites may differ from ours, and we are not responsible for their content or data handling practices.
Policy Changes
In the event of any changes to this policy, information will be published on our website or communicated directly to users. Continued use of our services constitutes acceptance of the updated policy.